By following these insights, you’ll traverse the landscape of mental health billing with confidence, ensuring that financial procedures align seamlessly with the quality mental health billing for dummies of care extended. Furthermore, discover valuable insights for skillfully managing claims effectively. If you have a client who comes in for an appointment for an ailment or service that isn’t covered by their insurance provider, you’re going to receive a denial on their claim that you submit. A VOB can help you avoid rejected claims from the insurance company as well as unpaid bills for the services you provide for your patient. Having the customer service phone number isn’t essential for submitting claims, but is necessary to gather eligibility and benefits information and to verify claim status and payment amounts. Filing claims involves submitting each date of service with all this information one by one.
Guide to Mental Health Billing: How To Submit Claims
Instead of spending too much time resolving rejected claims and incorrect coding, you can simplify your system and improve accuracy with mental health billing within an EHR. For example, you can choose a billing software that allows you to use your current billing system or perform an integration as needed to suit the needs of your practice. Alternatively, you can customize your billing process by outsourcing to a third-party partner to optimize your workflow and enhance your revenue cycle management (RCM) processes. Our mental health insurance billing staff is on call Monday – Friday, 8am-6pm to ensure your claims are submitted and checked up on with immediacy.
Our Mental Health Insurance Billing Services
Accepting the lower reimbursement may be worth it to secure regular clients. Eligibility checking also falls under the category of must-have reporting features. If you can run eligibility checks and reports right through your EHR, you’ll catch coverage problems earlier. Send the invoice or statement to the client and provide them with various payment options. Ensure clear communication about payment due dates, accepted payment methods, and any applicable late fees or collection policies.
- Diagnosis coding allows mental health professionals to identify different treatments, diagnoses or actions given to the patient.
- Depending on the insurance company, you can verify coverage online or by phone.
- If your organization uses the “more ideal” claim submission process that I detailed above, these payers throw a wrench into things.
- Changes in the mental health billing landscape happen on what seems like a daily basis.
- Keep track of claim statuses, payment timelines, and any denials or rejections.
How Is Mental Health Billing Different From Medical Billing?
An online “filter” that ensures the claims you are submitting are formatted correctly. Many insurance companies require providers to use an online clearinghouse. Behavioral healthcare providers tend to be solo and lack front-office staff. According to Medical Care, 89.1% of licensed behavioral health practices in the US were single-physician. Clearly defining each stage of the financial process can be a good first step in helping optimize assets = liabilities + equity the behavioral health revenue cycle.
Since behavioral health providers see patients repeatedly, you may have multiple bills to correct and re-file thanks to one careless moment at the beginning. While specific predictions about the future of behavioral health billing and coding are uncertain, it’s clear that the field will continue to become more complex and technologically driven. Healthcare providers must stay informed and adaptable to navigate these changes successfully. Keep track of claim statuses, payment timelines, and any denials or rejections. Follow up with the insurance company if there are delays or issues with processing the claim.
